Care Quality Commission at Quay Care
Who are the Care Quality Commission (CQC)
The CQC are England's independent regulator of health and adult social care services. Their sole purpose is to ensure health and social care services such as ours, provide people with safe, effective, caring, responsive and well-led care. They also encourage and monitor care services to ensure that some services improve. By forms of monitoring and inspections the CQC regulate care services to make sure all care provisions meet fundamental standards of quality and safety, these findings are then published, including performance ratings to assist clients and their families to choose the best care.
The care quality commission set quality and safety standards that people have a right to expect whenever they receive care, and only the service providers that meet their standards will be registered with the CQC. In order for providers to remain registered the CQC will monitor, inspect and regulate care services regularly, to protect the rights of vulnerable people, including those whose rights are restricted under the Mental Health Act.
The CQC involve individuals who receive care and the general public in our work, and they work in partnership with other organisations and local groups. All of our clients can rest assured that in the event of a failing in care the CQC will take appropriate action if any aspect of our care services fail to meet their standards. With Quay Care you can be assured that our care will be the best care, and we pride ourselves on the service we provide.
Please note that Quay Care has recently become a Ltd company and as such we are awaiting our first CQC inspection. However you can access previous CQC inspection reports that our company had prior to becoming Ltd.