Barnstaple - 01271 379165  

Meet The Team at Quay Care 

 
Manager - Lyn Towl 
 
Qualifications Held: 
 
The Registered Managers Award, NVQ4 care, Assessors Award, 
Certificate in Community Mental Health (level 3) 
Certificate in Education, 
Introductory course for trainers in Manual Handling (coursework and practice) 
L4 Diploma in Therapeutic Counselling  
 
 
 
Office Manager - Rachel Towl 
 
Qualifications Held: 
 
ECDL NVQ level 3 Administration 
Certificate of performance in Specialist Paralegal Studies in Employment Law. 
CIPD level 3 Diploma in Human Resources Practice 
CIPD level 5 Certificate in Human Resource Management 
Care Co-ordinator - Kim Farmer 
 
Qualifications Held: 
 
BTEC NVQ Health & Social Care 
 
With over 30 staff in employment with us we operate our own thorough induction and skills for care training. In addition the team have achieved an NVQ or are working towards a diploma in health and social care. Our on going training ensures that each individual has qualifications relevant to their role.  
 
These include: 
 
First Aid 
Infection control 
Food hygiene 
Safeguarding adults from abuse 
Medication Awareness 
Dementia Awareness  
 
Regular supervision ensures that we establish and maintain the highest standards of care. All of our applicants must have at least two references which we follow up thoroughly, and all staff are police checked with the Disclosure & Barring Service and further checked by the Independent Safeguarding Authority. 
 
 
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